Refund policy

Effective Date: July 16, 2026

Thank you for shopping with Aircuro.

At Aircuro, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Eligibility for Returns

You may request a return within 7 days from the date of delivery if:

The product is defective or damaged upon arrival.
You received the wrong item.
The product has a manufacturing defect.
The item is unused, unwashed, and in its original packaging with all accessories and manuals.

Returns will not be accepted for:

Products damaged due to misuse or improper handling.
Products showing signs of wear, scratches, or physical damage caused after delivery.
Items without original packaging.
Products returned after the eligible return period.
Clearance or promotional sale items unless defective.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

Please include:

Once your returned item is received and inspected:

Approved refunds will be processed within 5–10 business days.
Refunds will be credited to the original payment method.
Shipping charges (if applicable) are non-refundable unless the return is due to our error.

If your product is eligible for replacement, we will ship a replacement at no additional cost after verification.

If the return is due to:

Aircuro will bear the return shipping cost.

For all other approved returns, the customer may be responsible for return shipping charges.

For return requests, please contact:

Email: support@aircuro.com